What our customers say about our services.
JodieW-55
20 Sep 2017
TV repair
Report review
Fantastic service, a loan TV was provided which was a god send as I have a child at 2 and he loves TV, my TV was fixed within the time they said and I was continuously informed of any changes to the repair of my TV, lovely & friendly staff, reasonable and affordable price.
Thankyou
submit comment1000 characters left
Add comment
LouiseM-250
03 Sep 2017
Fantastic service and very helpful
Report review
Absolutely fantastic business. My tv blacked out in the summer holidays, which is never good, so I phoned Sheffield tv repairs. Their prompt pick up service was fantastic, and they even offered a free rental whilst my tv was being repaired. They clearly explained what the problem was and the options I had available for repair. When I did pick an option the price was very reasonable and they returned my tv as quick as possible. Would definitely recommend this company to anyone that needs a tv repaired.
Business Response 06 Sep 2017
Hello Louise, many thanks for your kind words. We will pass on your comments to all of the team. We have noticed that many televisions that come into our workshop have been damaged by incorrectly set factory settings. In particular, many LED televisions have had the back lighting system set to 100 percent intensity in the factory. This can damage a LED television and can shorten its life to just over 12 months. We strongly recommend that the back lighting setting is set to around 40 percent or just high enough to form a warm picture in the environment that the TV is used. We can provide a report where we find the back lighting system has been set incorrectly by the factory. In years gone by a TV engineer would set up your TV on delivery to ensure every thing was correctly set up. Sadly with cash and carry these important settings are overlooked, and this can shorten the life of your TV to around a year if not corrected. Once again many thanks for your kind words.
Business Response 06 Sep 2017
Hello Louise, many thanks for your kind words. We will pass on your comments to all of the team. We have noticed that many televisions that come into our workshop have been damaged by incorrectly set factory settings. In particular, many LED televisions have had the back lighting system set to 100 percent intensity in the factory. This can damage a LED television and can shorten its life to just over 12 months. We strongly recommend that the back lighting setting is set to around 40 percent or just high enough to form a warm picture in the environment that the TV is used. We can provide a report where we find the back lighting system has been set incorrectly by the factory. In years gone by a TV engineer would set up your TV on delivery to ensure every thing was correctly set up. Sadly with cash and carry these important settings are overlooked, and this can shorten the life of your TV to around a year if not corrected. Once again many thanks for your kind words.
submit comment1000 characters left
Add comment (1)
AnneC-14
30 Aug 2017
sheffieldtvrepairs = ABSOLUTE LIFE-SAVER ON MY DANCEFLOOR
Report review
Not only does this fantastic business repair TV's..they repair so much more.
I am a venue stylist who has a Sparkly Dancefloor, which I hire out to Brides & Grooms etc. The night before the Wedding, I laid down the Dancefloor like normal and it came on perfectly fine. I walked across it and it went off. I checked everything and I could not see why this had happened. I found 'sheffieldtvrepairs' but saw they do not just repair TV's but so much more. I gave Kevin a call late in the evening and he was willing to help me that night!! I went up to the workshop in which he tested the dancefloor, went through each panel and tested it, along with the control box - put a new fuse in and saved me from disappointing a Bride the day before her big day. I had never been so panicked and Kevin reassured me. This company really knows what they are doing and are 100% professional in every way. For a company to go out of their way in an evening is very rare. I cannot thank Kevin and his team enough!!
Business Response 02 Sep 2017
Hello Anne, many thanks for your kind words. Our engineers have vast experience. When we did our apprenticeship we had to repair a vast range of electronic devices. In 1975 we used to fix toasters, electric kettles, domestic irons, lamps, along with valve radios and televisions. Our sister company hence works with industrial electronics. So every now and then we get an unusual request just like yours. Your kind words will be passed to the entire team. Glad we could help you out.
Business Response 02 Sep 2017
Hello Anne, many thanks for your kind words. Our engineers have vast experience. When we did our apprenticeship we had to repair a vast range of electronic devices. In 1975 we used to fix toasters, electric kettles, domestic irons, lamps, along with valve radios and televisions. Our sister company hence works with industrial electronics. So every now and then we get an unusual request just like yours. Your kind words will be passed to the entire team. Glad we could help you out.
submit comment1000 characters left
Add comment (1)
KevinB-269
18 Aug 2017
Tv Repair
Report review
I Found them very polite and friendly. also offered to loan me a tv while I was waiting for my tv to be fixed. at no extra cost. Also you can pay by cash credit or debit card which I found very handy. I give them 5 star. Well done ☆☆☆☆☆
Business Response 02 Sep 2017
Hello Kev, many thanks for your kind words. Yes, we accept credit cards and debit cards as it is a handy way for people to pay. When possible we can loan a TV while your Tv is being repaired.Your kind words will be passed on to the team.
Business Response 02 Sep 2017
Hello Kev, many thanks for your kind words. Yes, we accept credit cards and debit cards as it is a handy way for people to pay. When possible we can loan a TV while your Tv is being repaired.Your kind words will be passed on to the team.
submit comment1000 characters left
Add comment (1)
ValerieL-13
18 Aug 2017
Tv repairs
Report review
Excellent friendly expert service very help full I would certainly recommend this company to everyone
Business Response 19 Aug 2017
Hello Valerie. Many thanks for your kind words. They will be passed to the workshop team. Sometimes TV problems can be caused by external issues like your TV experienced. Our team can provide a solution for this. On a service call we can come out and measure your Ariel signal strength using diagnostic equipment that measures electronically signal levels. This can quickly eliminate problems and prove if the problem is within the TV or external to the TV. If the TV has a weak signal it can cause the picture to freeze or turn into tiny squares. bad weather can also affect a poor signal. Often this can be rectified once diagnosed. many thanks for your kind comments.
Business Response 19 Aug 2017
Hello Valerie. Many thanks for your kind words. They will be passed to the workshop team. Sometimes TV problems can be caused by external issues like your TV experienced. Our team can provide a solution for this. On a service call we can come out and measure your Ariel signal strength using diagnostic equipment that measures electronically signal levels. This can quickly eliminate problems and prove if the problem is within the TV or external to the TV. If the TV has a weak signal it can cause the picture to freeze or turn into tiny squares. bad weather can also affect a poor signal. Often this can be rectified once diagnosed. many thanks for your kind comments.
submit comment1000 characters left
Add comment (1)
PatriciaC-45
14 Aug 2017
DENON TUNER REPAIRS
Report review
We called these people in desperation when our Denon music center tuner broke (no one could even find us a new tuner) Kevin came and said that they could repair our tuner and took it to their workshop, The part that it needed could only be bought from Japan
so they sent to Japan and found the part. We now have our tuner back and our music center working again. Its great to know that there are still people out there who will go that step further for customer satisfaction.
Thank you very much you guys and well done
Business Response 19 Aug 2017
Hello Pat. Many thanks for your kind words. Your comments will be passed on to the team. One of the issues we face is sourcing parts. This can take time and we are often asked why it takes a while to fix electronic items. Diagnosing the problem is one part of the repair. Once we have done the diagnosing the hunt begins for spares. Just about all parts come from overseas one way or another. We are lucky in that our sister company has extensive contacts in China and Asia. We also have great contacts here in the UK. Every TV is different and can contain 3 to 6 main circuit boards and firmware. Each board can have around a hundred components, and if just one component fails that can stop your TV. If the firmware is corrupted that can also stop your TV. Sourcing parts can be a frustrating process for our team. Once sourced we then have to have the part shipped to us and this can often be from overseas. We do keep a large stock of parts for this reason. So many thanks.
Business Response 19 Aug 2017
Hello Pat. Many thanks for your kind words. Your comments will be passed on to the team. One of the issues we face is sourcing parts. This can take time and we are often asked why it takes a while to fix electronic items. Diagnosing the problem is one part of the repair. Once we have done the diagnosing the hunt begins for spares. Just about all parts come from overseas one way or another. We are lucky in that our sister company has extensive contacts in China and Asia. We also have great contacts here in the UK. Every TV is different and can contain 3 to 6 main circuit boards and firmware. Each board can have around a hundred components, and if just one component fails that can stop your TV. If the firmware is corrupted that can also stop your TV. Sourcing parts can be a frustrating process for our team. Once sourced we then have to have the part shipped to us and this can often be from overseas. We do keep a large stock of parts for this reason. So many thanks.
submit comment1000 characters left
Add comment (1)
KarenL-135
03 Aug 2017
TV for my dying Dad
Report review
After a power cut and power surge in Ecclesfield my fathers TV blew up . I contacted Kev Riley who gave a same day service and a replacement TV whilst Dads own Tv was in the workshop. Dad has terminal cancer and will be coming home from hospital shortly . Mum decided to keep the replacement TV as it is a much larger screen for Dad to watch his beloved football. Thankyou for your professionalism and compassion at this very difficult time . I would highly recommend you in the future Regards Karen Loveday.
Business Response 04 Aug 2017
Hello, Karen. We thank you for your kind words. We will pass on these comments to the workshop team and front of office girls. We pass on our best wishes to you father. We hope that large TV brings him much joy. Not many people know that power surges, and lightning strikes can damage your TV up to several miles away. We have fixed quite a few televisions that have been damaged by electrical surges and lightning. The lightning can travel through the power cord into the circuit boards and down the ariel cable. What is not well known is that most household insurance policies cover you for this damage. Usually, we need to write a report that confirms this, but once done your insurance policy will cover you for this damage. Karen if we can be of any help please contact us and thank you for your business.
Business Response 04 Aug 2017
Hello, Karen. We thank you for your kind words. We will pass on these comments to the workshop team and front of office girls. We pass on our best wishes to you father. We hope that large TV brings him much joy. Not many people know that power surges, and lightning strikes can damage your TV up to several miles away. We have fixed quite a few televisions that have been damaged by electrical surges and lightning. The lightning can travel through the power cord into the circuit boards and down the ariel cable. What is not well known is that most household insurance policies cover you for this damage. Usually, we need to write a report that confirms this, but once done your insurance policy will cover you for this damage. Karen if we can be of any help please contact us and thank you for your business.
submit comment1000 characters left
Add comment (1)
AnthonyC-172
23 Jul 2017
Great Service
Report review
Dealt with Kev who was very open during every stage of the process, the door to door service is very helpful. Highly recommended.
Business Response 23 Jul 2017
Hello, Anthony.Many thanks for your kind words. I can assure you that our door to door service is popular. If you ever have to lug a 60-kilo plasma television up a flight of stairs it soon becomes apparent how valued our door to door service is. Speaking of plasma televisions we must say that a lot of them are now 7 years old. We fix many of them and they just keep going once fixed. Compared to cheap supermarket televisions that die after 14 months the plasma and LCD televisions are very much time proven. We recommend that you think twice before parting with you old plasma TV or LCD TV. They out last the LED televisions nearly 5 times over. Once fixed they will last a considerable amount more than any modern LED TV. Many people invested over 1000 pound for plasma televisions and some as much as 2000 pound. But we are seeing these same televisions come through the workshop after ten years of service. So it's worth fixing that old plasma TV in your garage. Anthony many thanks.
Business Response 23 Jul 2017
Hello, Anthony.Many thanks for your kind words. I can assure you that our door to door service is popular. If you ever have to lug a 60-kilo plasma television up a flight of stairs it soon becomes apparent how valued our door to door service is. Speaking of plasma televisions we must say that a lot of them are now 7 years old. We fix many of them and they just keep going once fixed. Compared to cheap supermarket televisions that die after 14 months the plasma and LCD televisions are very much time proven. We recommend that you think twice before parting with you old plasma TV or LCD TV. They out last the LED televisions nearly 5 times over. Once fixed they will last a considerable amount more than any modern LED TV. Many people invested over 1000 pound for plasma televisions and some as much as 2000 pound. But we are seeing these same televisions come through the workshop after ten years of service. So it's worth fixing that old plasma TV in your garage. Anthony many thanks.
submit comment1000 characters left
Add comment (1)
TraceyC-111
17 Jul 2017
Problem with Phillips TV
Report review
Feel I must take the trouble to write a review to let others know how good this company's service is. The person I dealt with, Kevin Riley, could not have been more helpful or indeed knowledgeable. He diagnosed the problem for free and was honest enough to advise that in his opinion the set could be repaired but in his opinion he did not feel it was economical to do so. He did not charge me a penny despite spending considerable amount of his time on the problem. Very rare indeed these days to find a company that want to help more than they want your money. I cannot recommend them more highly...Steve C - Deepcar, Sheffield
Business Response 17 Jul 2017
Hello, Steve. Many thanks for your kind words. We have seen this problem many times. Water flows onto the circuit board below the black plastic border. If you do not turn off power immediately and dry it out with a hair dryer, it damages the circuit board attached to the screen. This board is attached to the screen and can't be replaced without renewing the screen. Sadly a new screen would cost more than the TV is worth and hence our advice to you. The test we asked you to do confirmed our suspicion. Your kind words will be passed to the workshop engineers and out front of office team. Thanking you.
Business Response 17 Jul 2017
Hello, Steve. Many thanks for your kind words. We have seen this problem many times. Water flows onto the circuit board below the black plastic border. If you do not turn off power immediately and dry it out with a hair dryer, it damages the circuit board attached to the screen. This board is attached to the screen and can't be replaced without renewing the screen. Sadly a new screen would cost more than the TV is worth and hence our advice to you. The test we asked you to do confirmed our suspicion. Your kind words will be passed to the workshop engineers and out front of office team. Thanking you.
JayR-48 04 Aug 2017
Exactly same thing happened to me Steve. Eventually the tv degraded from the water however but I'm glad it did as the tv I replaced it with was a bargain and absolutely brilliant.
submit comment1000 characters left
Add comment (2)
KateG-72
15 Jul 2017
Excellent Service!
Report review
I had a really great experience with Sheffield TV Repairs - the door to door service was particularly useful as my car had broken down and I live 25 mins out of the city.
Kiev was personable and knowledgeable and gave me all the confidence that he and the team would do a great job - which they did!
I'd highly recommended this business to anyone.
Business Response 17 Jul 2017
Hello Kate, many thanks for your kind words. Most television manufacturers send new televisions out with the back lighting turned up to 100 percent which quickly damages the back lighting of your TV. Instead of lasting 5 years or more, it causes damage that self-destructs the back lighting system within 18 months. Sometimes as quickly as 12 months. We have our own theory as to why they do this, however, every TV that goes through our workshop is tested for this and we reduce the back lighting down to around 50 percent. Most clients can not tell the difference, however, this can double the life of the TV. We recommend that all owners of LED televisions turn down the back light setting to around 40 percent where possible. Do not be surprised to find the factory setting on 100 percent. Kate your kind comments will be passed to the engineers and front of office team. Many thanks.
Business Response 17 Jul 2017
Hello Kate, many thanks for your kind words. Most television manufacturers send new televisions out with the back lighting turned up to 100 percent which quickly damages the back lighting of your TV. Instead of lasting 5 years or more, it causes damage that self-destructs the back lighting system within 18 months. Sometimes as quickly as 12 months. We have our own theory as to why they do this, however, every TV that goes through our workshop is tested for this and we reduce the back lighting down to around 50 percent. Most clients can not tell the difference, however, this can double the life of the TV. We recommend that all owners of LED televisions turn down the back light setting to around 40 percent where possible. Do not be surprised to find the factory setting on 100 percent. Kate your kind comments will be passed to the engineers and front of office team. Many thanks.
submit comment1000 characters left
Add comment (1)
NathanielD-9
09 Jul 2017
Amazing service.
Report review
My name is Nathaniel,my wife sara and our two children moved in to the UK from Italy.we could not continue our week end tradition of watching movies together because our LG smart tv suddenly went dark,sound but no pictures.our friends who have been here in the uk for long time suggested that we buy a new tv.but for the internet we googled and got sheffield tv repairs.com,and I was impressed by the reviews I read and the customer service was prolific.they quickly booked an appointment and picked my tv for diagnosis and subsequent repairs.I would want to summarise the ff for any potential client to know:(1)the service was excellent,and we were able to enjoy a movie as family this Sunday evening.because the tv was returned to us properly fixed with a service guaranteed.(2)the cost was economically sound not to even talk of going out of their way to correct some factory settings that could have had long term negative effect on my tv.(3)I am very satisfied with the service they provide.
Business Response 10 Jul 2017
Hello, Nathaniel. Many thanks for your kind words. it was a pleasure to see the smiles on your children's faces when we brought your TV back and plugged it in and set it up. The squeals of delight were simply lovely. We thank you for your kind words and we will pass them on to our engineers in the workshop and the office staff. Many thanks.
Business Response 10 Jul 2017
Hello, Nathaniel. Many thanks for your kind words. it was a pleasure to see the smiles on your children's faces when we brought your TV back and plugged it in and set it up. The squeals of delight were simply lovely. We thank you for your kind words and we will pass them on to our engineers in the workshop and the office staff. Many thanks.
submit comment1000 characters left
Add comment (1)
JayR-48
06 Jul 2017
Brilliant customer service
Report review
I called as my TV was broken from water damage. The advice over the phone was brilliant. I was offered a very high quality TV as a replacement at an amazing low price, due to the cost of repair. Was about to buy but checked the TV one more time. Turns out it was working again! I called to let them know I no longer needed the new TV and was given lots of advice from the very knowledgable engineer on how to make sure it stayed working.
Thanks so much. I will be using this company when I decide to buy a new TV.
Jay
Sheffield
Business Response 10 Jul 2017
Hello, Jay. Many thanks for your kind words. Our engineers understand that providing advice needs to be in non-technical jargon. Many people like the fact that they can speak directly with an engineer when you call us for advice. Your kind words will be passed to the workshop team and the office team. Thank you.
Business Response 10 Jul 2017
Hello, Jay. Many thanks for your kind words. Our engineers understand that providing advice needs to be in non-technical jargon. Many people like the fact that they can speak directly with an engineer when you call us for advice. Your kind words will be passed to the workshop team and the office team. Thank you.
JayR-48 24 Jul 2017
Please could you call me asap! My tv has finally given up! 07729038237
JayR-48 28 Jul 2017
New Tv received. Absolute bargain. It's huge and picture/sound is perfect. Thank you
JayR-48 28 Jul 2017
New Tv received. Absolute bargain. It's huge and picture/sound is perfect. Thank you
Business Response 04 Aug 2017
Hello Jay. Pleasure to hear the squeals of delight from your children when they saw the large TV bring their favorite cartoons alive. Your kind comments will be passed on to the team.
submit comment1000 characters left
Add comment (5)
JaniceH-33
03 Jul 2017
very satisfactory service
Report review
I was very happy to have dealt with this company everything as advertised was 100/%. The call to confirm of collection,another to confirm of price than again to confirm of delivery with payment collected at door. Everything was prompt with a very good manner either face to face or via phone. My large tv had no power it took a few weeks but cost me £149 and delivered with a new matching remote.
Business Response 04 Jul 2017
Many thanks Janice. Our team of engineers work hard to please our clients. In your case we had to import the parts we needed to fix your TV and supply the rare remote control that TV used. We will pass your kind comments to the team in the workshop, and the office team. Many thanks
Business Response 04 Jul 2017
Many thanks Janice. Our team of engineers work hard to please our clients. In your case we had to import the parts we needed to fix your TV and supply the rare remote control that TV used. We will pass your kind comments to the team in the workshop, and the office team. Many thanks
submit comment1000 characters left
Add comment (1)
DeniseD-28
28 Jun 2017
Tv repairs
Report review
Very pleased with the job very pleased with the. Customer service and very friendly I will be telling my friends and family about how good your service is
Business Response 28 Jun 2017
Many thanks, Mrs.Depalma it was a pleasure to help you. Our team of engineers work hard to please clients and we appreciate the feedback. We will pass your comments along to the team in the workshop.
Business Response 28 Jun 2017
Many thanks, Mrs.Depalma it was a pleasure to help you. Our team of engineers work hard to please clients and we appreciate the feedback. We will pass your comments along to the team in the workshop.
submit comment1000 characters left
Add comment (1)
DaveK-77
10 Jun 2017
Excellent speedy service
Report review
My TV developed a fault and, due to it being a Saturday afternoon, I struggled to find a local company as they were all closed for the weekend.
I found Sheffield TV repairs on Yell.com and not only did someone answer the call, an engineer was at my door the same afternoon.
Excellent, Prompt service and very knowledgeable engineer.
Huge thank you..
Dave
Business Response 12 Jun 2017
Many thanks Dave it was a pleasure to help you.
Business Response 12 Jun 2017
Many thanks Dave it was a pleasure to help you.
Business Response 10 Jul 2017
Experience counts when dealing with Insurance firms, retailers, and warranty firms. We are glad our report got you a great result with Argos. We will pass your kind comments to the team. Many thanks.
submit comment1000 characters left
Add comment (2)
MarkF-247
07 Jun 2017
Excellent service - light fitting re-wite
Report review
One of the lights on my candelabra wasn't working - the wire in that arm to the light fitting had snapped. Phoned Kev & met in McDonalds on Penistone Road & left it with him. Light fitting re-wired & defective connections replaced. Turn round of the job met my needs & at £20 it was a good repair. Cheers
submit comment1000 characters left
Add comment
JulieC-224
03 Jun 2017
Repair of Toshiba flat screen tv
Report review
Loss of picture on tv....rang Sheffield TVs repairs...quality advice given over phone....collected and delivered promptly....5 star service.
submit comment1000 characters left
Add comment
MartinG-10232
20 May 2017
WAWAW
Report review
The transformer in my reclining chair burnt. I was given the telephone number of Sheffieldtvrepairs.com by Bardwells of Sheffield. I spoke to Kevin Riley the electronics engineer who arranged to pick up my faulty transformer from my home which he did.After testing the transformer it was found to be beyond repair so Kevin sourced ordered and tested the replacement.A time and pick up were arranged. The chair is back working again thank to the fast efficient service from Kevin and his team.I would recommend this company without hesitation ,once again Thankyou. Martin
submit comment1000 characters left
Add comment
ChrisR-263
06 May 2017
Great Service that went over and above
Report review
I called up, spoke to Kev who was friendly, knowledgable and helpful. He came and collected my TV promptly, gave me a loan TV so my Mrs didn't miss out on all the rubbish that she watches like the kardasians and TOWIE!
Unfortunately, my TV wasn't repairable but Kev waited until I'd got a replacement before bringing mine back and taking his away...... AND because he couldn't fix it he didn't even charge me. What more could you ask for....
Brilliant service, would recommend and use again.
Thanks
submit comment1000 characters left
Add comment
AnnJ-41
02 May 2017
stuck cd in player
Report review
I had got a cd stuck in my cd player and was unable to remove myself, so I contacted Kevin Riley at My electronics.com. I was given a time and date when he could call and collect it. It was repaired and returned to me very quickly and efficiently, he even reinstalled it for me. Kevin was very polite, friendly and helpful and I would definitely recommend to others.
submit comment1000 characters left
Add comment
HizeeJ
28 Apr 2017
TV repair
Report review
I called up this morning spoke to someone in the phone. Absolutely disgusting customer service. No help whatsoever very rude and arrogant. Definitely would NOT recommend.
KevinR-6 29 Apr 2017
''HizeeJ'' called our company on Friday. Due to a strong Pakistani accent, we had to listen very closely to what he was saying. His opening statement included compliments on our feedback. He asked us to estimate on replacing a specific part in his TV. We asked why he thought this specific part was faulty. He then sheepishly admitted that he had his TV in a competitors workshop in Sheffield and they had given him an estimate. We then advised that he should stick with the company he had engaged in the first place as they had gone to a lot of trouble to give him the diagnosis and information. We also explained that it would be unethical, and unprofessional for us to get involved at this stage, and would not be good karma. On that basis, we declined to give him a quote. He then became abusive, irate, and accused us of being a racist company. His ranting included expletive language and threatening behavior. We thanked him for his call and terminated the call then found this feedback.
JayR-48 10 Jul 2017
Hope no one takes any notice of this rude customer. The customer service here is great.
submit comment1000 characters left
Add comment (2)
KiratS
24 Apr 2017
Lovely-jubbly
Report review
Very good, efficient service. Collected TV and was repaired and returned promptly. 10/10 Would definitely recommend.
submit comment1000 characters left
Add comment
JohnW-655
15 Apr 2017
TV repaired
Report review
Just had my smart TV repaired charged a good price picked up on time and delivered back on time nice polite guy very happy
submit comment1000 characters left
Add comment
BridgetB-4
02 Apr 2017
Nab61
Report review
Excellent, professional and friendly service and delivered on promises made. Highly recommended.
submit comment1000 characters left
Add comment
CarlR-51
18 Mar 2017
Very friendly and Professional service. Would recommend to anyone. A*
Report review
Had a Sharp LCD TV which just died without warning. The guy was very quick to pick it up, very knowledgeable, and after a few days rang us back to give details of what needed doing, what price it would cost and a realistic time scale when we could expect it back. Very happy with the result.
submit comment1000 characters left
Add comment
SteveH-294
06 Mar 2017
Friendly and effective service
Report review
My 55" LG TV broke (it was my fault as I was messing with the electrics in the house and fried it). It was five years old but a good one in it's time and I didn't want to bin it if it could be economically repaired.
Based on other reviews I called Sheffield TV Repairs and spoke with Ken who was very friendly and took great care with his questions and making sure they knew if they were picking up things like the remote control, or TV brackets/stands etc. They collected the TV, found the issue, found the replacement parts and returned it to me at a cost that was probably 30% of what I would have paid for an equivalent new TV.
submit comment1000 characters left
Add comment
PaulM-702
28 Feb 2017
They came through to help us and get a repair
Report review
I initially wasn't going to go with them, but after a chat with them a solution was found and we got a good price for the work needed
submit comment1000 characters left
Add comment
RebeccaR-106
26 Feb 2017
Samsung tv repaired by Sheffield TV Repairs.com
Report review
Excellent service, good value for money, expert advice, no hassle, local firm, highly recommended.
submit comment1000 characters left
Add comment
JasonT-70
25 Feb 2017
Tv ariel port repair
Report review
Great friendly service that I would recommend to anyone,really pleased and glad I called them,all in all a top quality service from collection to returning very highly recommended
Thanks mate
Cheers
Jay
submit comment1000 characters left
Add comment
RossB-55
23 Feb 2017
Fantastic personal service
Report review
A fantastically convenient service! Kev collected our TV and dropped it back to us at a time we required. Exemplary customer service and an overall top bloke. Recommend to anyone.
submit comment1000 characters left
Add comment
SaraW-38
02 Feb 2017
Tv service
Report review
Kevin Riley got my email straight away and called me about my tv. He took it in for repair and rung when the fault was found . It is now fixed at an affordable price no charge for looking at it which is good so you get the option before. Friendly guy and now I have my tv back !:) would defo recommend him.
Sara
submit comment1000 characters left
Add comment
RobertS-253
31 Jan 2017
Rare Denon Direct drive turntable.
Report review
I had a problem with speed control on this deck which made it inoperable.
I did the usual searchs on the interernet and only found limited information. The most common was that I needed to be changing all the capacitors and transistors on the printed circuit board.
I contacted Bardwells to source these and also asked if they knew anyone who would be able to carry out the work for me.
They gave me the name and phone number for Kevin Riley (Sheffieldtvrepairs) and I duly contacted him. We discussed my problem and then agreed to meet up for him to review the situation.
He agreed to take up the challenge to find out what was wrong and to do what was necessary to correct it.
A few weeks later I have my beloved turntable back and working like a dream. The problem hadn't been the capacitors but another component which Kevins engineers had found to be faulty.
This was sorted and the problem solved.
I am happy to recommend this company for any similar problem.
Bob from Rotherham
submit comment1000 characters left
Add comment
ChrisM-362
27 Jan 2017
Picture less Toshiba
Report review
Excellent service, highly recommended
Cheers Kevin
submit comment1000 characters left
Add comment
SharonM-119
22 Jan 2017
Television
Report review
My partner and myself was very happy with the service we received, although it did take a little longer than we anticipated, this was because the parts was getting shipped from China.
But all in whole fantastic friendly, service whom I could recommend to family friends and members of the public
Sharon and Pete
submit comment1000 characters left
Add comment
CoreyD-1
21 Jan 2017
Great Customer Service!
Report review
The gentleman that helped me with my TV was excellent, he came round to my house on the same day of phoning him and was very knowledgable and helpful. He then took it away for repair, gave me a quote of what happened a few days later and it took about a week for it to be fixed as he had to get parts in. Thank You for everything!
submit comment1000 characters left
Add comment
RuthM-44
18 Jan 2017
Great personal and friendly service
Report review
Really quick, efficient and friendly service. Door to door and very competitive prices. Saved our TV!! Would recommend 100%
submit comment1000 characters left
Add comment
AlanS-195
12 Jan 2017
AlanS
Report review
Excellent service 100% satisfied. Would recommend their services to anyone.
submit comment1000 characters left
Add comment
JamesC-415
11 Jan 2017
Super work. Very Happy Customer
Report review
Kevin and the team at Sheffield TV Repairs did a super job on a recent (complicated) project of mine. They took the time to explain my options, and answered all my questions with thoroughness and patience. I heartily recommend them! 5 Stars!
submit comment1000 characters left
Add comment
StuartM-161
07 Jan 2017
excellent service
Report review
excellent service, it works perfectly, mended copycat machine. many thanks
submit comment1000 characters left
Add comment
JohnT-265
03 Jan 2017
john tyldesley
Report review
Kevin riley of myelectronicstec.com repaired my amplifier, very professional and friendly he could not do enough for me,even helped set up hi-fi system upon delivery, once again thankyou very much kevin youv;e put a smile back on my face.
submit comment1000 characters left
Add comment
MarkM-260
25 Dec 2016
TOP SERVICE
Report review
Fantastic friendly bloke great service 100%satisfaction defo be my first port of call with all my electrical needs
submit comment1000 characters left
Add comment
LisaP-77
18 Dec 2016
Excellent service
Report review
Very friendly service. No hassle picked up and brought back at your convince. Highly recommend!
submit comment1000 characters left
Add comment
GarethM-42
18 Dec 2016
Extremely happy customer
Report review
Very happy with the repair.really friendly staff. Took my tv, repaired it, then fetched it back. Kept me udated and the targets set for repair were true. Would highly recommend this shop. Very happy customer.
submit comment1000 characters left
Add comment
LeeD-91
10 Dec 2016
GREAT SERVICE, BRILLIANT KNOWLEDGE
Report review
I contacted Sheffield TV Repairs and spoke to a gentleman called Kevin to explain the problem I had with my combined DVD/VHS player/recorder. Kevin was really helpful and he fully explained the nominal cost he charged to assess the unit to see if it could be repaired and, if so, what the cost would be and also how long it would take to fix it. He called me after a few days to let me know that the issue had be diagnosed and pinpointed to the ROM drive and what the cost would be to do so. This allowed me to decide if it was economically viable to repair it, which it wasn't, so I have now purchased a refurbished unit to allow us to play both DVD's and VHS tapes. Kevin duly returned the unit to be and I gave him not only the nominal amount he charges but a few pounds on top, as his honesty has saved me spending my money unnecessarily. A big Thank You to Kevin and I will not hesitate to recommend you to my friends and family if they have an electrical problem they need resolving. Mr Day
submit comment1000 characters left
Add comment
QamarN
10 Dec 2016
Good service and reasonable price.
Report review
We had our TV repaired which was picked up by them and we were given a tv on loan until ours was fixed. Very friendly people and responsive. Our tv is now working perfectly and we have a warranty too which is great!
submit comment1000 characters left
Professor. John Lowcock Sheffield Celsus TV with Lines and distorted sound.
I Cant thank you enough for the Service I received from Myelectronicstec.com, in both repairing my TV and also accurately diagnosing the problem with my computer . I would have no hesitation in recommending your company to anyone who has an electronic device that is in need of repair. Many thanks from a very satisfied customer.Reference available on request. Celsus Flat screen TV distorted sound and picture. Fault in SMPS repaired tested.
Bardwell Electronics. Chris the store manager.. if its technical we refer our customers to Myelectronicstec.com. They do our tech support. No job is too small for them, from fitting a plug to a security installation. If you want to know why we chose them just ask me. 01142552886 Web page
Lee Day Flames of Sheffield. I just wanted to say a big thank you to Myelectronicstec.com for sorting out our electronic issues that we had recently with our retail showroom. We were very impressed with the friendly expertise & professional service your team showed fixing our problems. I am happy to speak to anyone who wants to know why we chose your company. Lee Day Flames of Sheffield 01142313366 Web Page
Barry manager of DB Car Lift. We were getting electric shocks from one of our electrical tools. They came out fixed the problem the same day. Great guys to deal with, happy to recommend them 0114 234 1069. Face book page
MRS S Martin Stannington. We used these guys to fix several electronic problems. They were fast friendly and great value for money. We are getting them to install CCTV into our home. Reference available on request.
Joan Riley Sheffield. Thank you for repairing my bedside lamp. The service was quick and efficient and I would certainly recommend Myelectronicstec.com to friends and family.Reference available on request.
Dave Hanstock. Special effects engineer for Zombie Infection UK. The custom made timers you made us are working great, and have been a huge success. We will be in contact soon to get you to engineer more electronic devices for us. Web Page
Alison Wood domestic engineer Sheffield S11. Broken mini USB port on Kobo ark Tablet.
Myelectronicstec.com fixed my sons tablet despite the fact over 12 other experts said '' due to the Brand it was near enough impossible to locate parts'' .Myelectronicstec.com located the parts and fixed and restored it like new, keeping us informed along the way of the progress, as the parts were brought in from America. The technicians have brought a big smile back to my little boys face. We would highly recommend Myelectronicstec.com to others, and we will definitely use their services again in the future.Great rates, and friendly staff. Original letter on file for verification. Phone verification on request.
Simon S7 Broken USB port on Seagate Barracuda 1 TB backup storage device.
Its great to have my photos and movies back. We spent 4 hours watching movies the night you dropped it back. My biggest fear was that I had lost years of photos, work and memories. When we initially rung around it was not looking good. Bardwell electronics recommended we phone you guys. Phone verification available on request.
Marcia Steel. from Dore Sheffield. Broken lamp.
Just to say a big thank you. Despite the fact I only had a small job, with my broken lamp, the team at Myelectronicstec.com had no reluctance in coming out to look at my problem. The lamp belonged to my mum so was of great sentimental value. Job was completed without fuss. One very satisfied customer. Original letter on file for verification.
Alexander Wragg from Stannington. Exploding lamp.
After living in Canada for 13 years I returned to Sheffield to be with my family. Among other precious items I brought with me my favorite crystal lamp.When I moved into my apartment I used an adapter plug to plug it into the English socket, and turned it on. The moment I did this there was a loud crack, followed by a fizzling noise, and the smell of burning, as smoke magically appeared to come out of the lamp . All the power went off as the puff of smoke surrounded my precious lamp. I had not realized the Canadian system is 110 volts.
I called Myelectronicstec.com, they came to my home within an hour. Kevin the engineer was very reassuring, he restored the power, took away the lamp. They returned the next day and had converted my beloved lamp to run on the UK system, complete with a modern LED low power bulb, and an English plug. Some how they re captured the smoke. I can highly recommend Myelectronicstec.com. Original letter on file to view.
David Kinlin Sheffield. Phone problems.
For the past nine years we have had phone problems after our house was built. We had BT engineers come out multiple times. Electricians, and several others have tried to get to the bottom of our phone and internet problems. No one had been able to crack the problems. The senior technician came out from Mytelectronicstec.com. Turned out we had 5 problems in the same house. Many thanks to the team it is all working well now. Best regards. Original letter on file to view.
David Johnson managing director of Invent Clothing Ltd Webpage
When our spray machine here at Invent clothing Ltd broke down, we called our regular supplier of the machine to send out an electronics technician to sort our the the problem.We were told it would be a week to get someone out. We were also told if the problem was with the PCB it would have to be ordered and would take a week to ten days to arrive.
This situation is something we cannot cope with as we promise a three to five working day turnaround on T-Shirts.
We did some googling and found Myelectronicstec.com
After explaining our problem to them on the phone, the head electronics engineer was out to see us in a couple of hours
The engineer tested all the relevant parts of the machine, and concluded it was a weak spot on the PCB.He took it back to the workshop and modified the weak spot in the PCB.The following day it was refitted to our machine,and we were up and running again. We will definitely be using them again when we have an electronics problem. We can highly recommend them. Original letter on file to view. Phone verification available on request.
Ian and Fran Nether Edge Sheffield. Telephone Installation.
Myelectronicstec,com has just finished upgrading our telephone system in a house we have just moved into. Excellent service, prompt,helpful,and speedy.Quality work, excellent workmanship. They take great care to eliminate any mess, and they hide the wires very well. We will certainly ask them to do more work in the future. A real find-an honest team of engineers. Original letter on display in our office. 19-04-16
Mike Bennett from Dronfield. Marconi record player restoration.
Hi guys. I just wanted to say a ''big thank you'' for restoring my Marconi record player. As you know this is the same model I knew as a child growing up in Sheffield. My parents were given it as a wedding present, and it gave many years service to the family before going to the great junkyard in the sky in 1990.
I never expected to find the very same model 26 years later!
You guys have done a fantastic job on the restoration of the Marconi record player! I am listening to it now.
All the very best Mike Bennett 05-05-16 Original letter on file to view.
www.sheffieldtvrepairs.com is a proud division of myelectronicstec.com a long established electronic repair service, proudly serving Sheffield.
Mark Sauanders Sheffield S36 Denon AVR amplifier repair.
Big Thumbs up from me, first class service, first class workmanship, all at a first class price.The technicians at Myelectronicstec were happy to work around my time frame, collection,and returned the amplifier to my door step.The work was completed in a timely manner, not a single issue. Absolutely marvelous. I would be happy to recommend Myelectronicstec to anyone,simply the best service I have received in years.
Regards Mark Saunders July 2016. Original letter on file.
ADDRESS
Registered office
6/1 Barracks House
Hillsborough Barracks, Langsett Rd
Hillsborough. Sheffield South Yorkshire S6-2LR
Terms and conditions.
* We reserve the rights to send your goods to auction to recover costs after 3 months if you fail to pay for your goods after notification has been given of completion of the repair or you fail to communicate with us.
* In the unlikely event you do not proceed with the repair a minimum labour fee will be payable.
* Myelectronicstec.com takes every care with your TV during transport, however no liability is accepted to damage to your TV during transit. Emergency braking, other drivers, pot holes can all create situations that could damage your TV. It is up to you to ensure you have insurance for your goods while being transported to and from your home.
*Warranty is 30 days from date of repair and covers the section of the TV we worked on only. IE if we fixed your picture and then your sound section fails this is not covered under our warranty.
* Legal and beneficial title to goods shall remain with the company until such time as the company has received full payment of the quoted price. *On full payment title of the goods shall pass to the customer.
* We reserve the right to change supply partners, countries of origin, and substitute products as required from time to time to evolve our products constantly, and thus enabling continuity of supply.. Our supply partners both local and internationally are vetted, and supply to our design and specifications.
* Our extended team consist of subcontractors with specialist skills.
* * If you access the settings, or engineers menu during the warranty period this will automatically void your warranty. If you allow your TV to change to Dynamic mode, or use any game station that will void our warranty.
* If you lose your phone or upgrade your phone during the warranty period, we will attempt to help you with our phone support, however if you require an onsite visit (service call) to reset the app this will not fall under the warranty as it is a change that was created by you and it is not a fault condition but a change in your circumstances.
*If you request a service call then refuse to pay for a service call this will be handed to our legal team for collection enforcement and may result in court action to recover outstanding amounts. Any outstanding monies owed will result in a freeze on your warranty while an outstanding debt is due.
* Be advised we retain media lawyers who monitor online reviews, comments, and information. If you leave a malicious review with a view to damaging our business our lawyers have instructions to sue for damages and will pursue any entity, person, business for the publication of malicious information placed online.
We reserve the right to amend terms and conditions as time moves on.
* All service calls booked by a client must be paid for on completion of the call. If in doubt please call. Information valid as of 30/09/20
Registered office
6/1 Barracks House
Hillsborough Barracks, Langsett Rd
Hillsborough. Sheffield South Yorkshire S6-2LR
Terms and conditions.
* We reserve the rights to send your goods to auction to recover costs after 3 months if you fail to pay for your goods after notification has been given of completion of the repair or you fail to communicate with us.
* In the unlikely event you do not proceed with the repair a minimum labour fee will be payable.
* Myelectronicstec.com takes every care with your TV during transport, however no liability is accepted to damage to your TV during transit. Emergency braking, other drivers, pot holes can all create situations that could damage your TV. It is up to you to ensure you have insurance for your goods while being transported to and from your home.
*Warranty is 30 days from date of repair and covers the section of the TV we worked on only. IE if we fixed your picture and then your sound section fails this is not covered under our warranty.
* Legal and beneficial title to goods shall remain with the company until such time as the company has received full payment of the quoted price. *On full payment title of the goods shall pass to the customer.
* We reserve the right to change supply partners, countries of origin, and substitute products as required from time to time to evolve our products constantly, and thus enabling continuity of supply.. Our supply partners both local and internationally are vetted, and supply to our design and specifications.
* Our extended team consist of subcontractors with specialist skills.
* * If you access the settings, or engineers menu during the warranty period this will automatically void your warranty. If you allow your TV to change to Dynamic mode, or use any game station that will void our warranty.
* If you lose your phone or upgrade your phone during the warranty period, we will attempt to help you with our phone support, however if you require an onsite visit (service call) to reset the app this will not fall under the warranty as it is a change that was created by you and it is not a fault condition but a change in your circumstances.
*If you request a service call then refuse to pay for a service call this will be handed to our legal team for collection enforcement and may result in court action to recover outstanding amounts. Any outstanding monies owed will result in a freeze on your warranty while an outstanding debt is due.
* Be advised we retain media lawyers who monitor online reviews, comments, and information. If you leave a malicious review with a view to damaging our business our lawyers have instructions to sue for damages and will pursue any entity, person, business for the publication of malicious information placed online.
We reserve the right to amend terms and conditions as time moves on.
* All service calls booked by a client must be paid for on completion of the call. If in doubt please call. Information valid as of 30/09/20